Ticket Info & Box Office
How to Purchase Tickets
Online Purchase
Tickets are available for purchase online at ticketmaster.com. Availability is limited and may vary.
View our Events Calendar for a list of all events.
Box Office Information
Most of our events offer only digital ticket delivery. However, you can still purchase tickets in person at the ticket office.
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7000 W. Grandridge Blvd.
Kennewick, WA 99336 -
M-F: 12PM to 4PM
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Event Days: Opens at 12PM
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(509) 737-3722
Our box office is closed on most major holidays.
MAKING GROUP ORDERS
GROUP ORDERS
If you have a group of 10 or more people, please contact our group sales representative for inquiries about if the event you're interested in offers group ticket rates.
Contact Nicole Baudendistel to learn more:
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(509) 737-3723
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nicoleb@3riverscampus.com
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M-F: 9AM to 6PM
Tri-City Americans Group ORders
Contact Tri-City Americans team at info@amshockey.com or visit their Group Tickets page for more information.
Group Order Accessibility Tickets
If any ADA-accessible seats are needed, please mention this when placing your order.
Interested in Box SEating?
The Toyota Center boasts 10 luxury suites with seating for 10 up to 16 of your closest friends, prospective clients, business accounts, and guests. Whether for business or personal, these suites are the perfect location for you to entertain during an event.
Toyota Center Ticket Policies
Tickets for ADA-accessible seating are available on ticketmaster.com, or in person at the box office. ADA-accessible seating is limited, therefore if a patron requires ADA seating they must purchase an ADA seat, not doing so will lead to no ADA seats being available upon arrival. For more information and ADA seating availability call 509-737-3722.
For most shows, standard digital cameras are allowed. No video or professional lenses, please.
Accepted payment methods include cash, VISA, MasterCard, Discover, and American Express.
A strict no refund or exchanges policy will be enforced.
“Will Call” tickets can be picked up anytime during box office hours. The best time to pick them up is three hours before the event. Tickets will be released to ONLY the individual whose name appears on the ticket purchase. Please have ID, the credit card used to purchase the tickets, and the confirmation number available for the ticket agent.
Mobile Tickets
The Ticketmaster app makes it easy to access all your tickets and explore live events, whether they’re close by or across the country. Get recommendations tailored to your favorite artists, teams, and venues, so finding and enjoying events is simpler than ever. Your tickets stay handy in your account or mobile wallet, ready whenever you are.
How do I use Mobile Tickets?
Your tickets are right on your phone—no need to print or search through emails. Just open the Ticketmaster app, log into your account, or save them to your mobile wallet for quick access.

Step 1
Download our App from the App Store or Google Play.

Step 2
Sign in to your Ticketmaster account, then tap on My Events to locate your order.

Step 3
Tap your order to view your tickets. At entry, show your phone to get scanned and you're in!
Have you purchased Tickets for a Group? Don't Forget to Transfer Tickets.
To transfer tickets using the Ticketmaster app, tap on 'Manage Tickets' and choose the ticket(s) you want to send. Enter the recipient’s information, and they’ll receive an email prompting them to accept the tickets in their Ticketmaster account.
DISCLAIMER: The images and visual assets on this page are sourced from Ticketmaster and are used to illustrate the features and benefits of their platform. All rights to these assets belong to Ticketmaster, and they are displayed here for informational purposes only.
WHAT TO KNOW BEFORE YOU GO
Be prepared for an amazing event! Learn about parking, entry, and amenities to make your visit as easy and enjoyable as possible.

GET YOUR TICKETS ON THE MOBILE APP
Enjoy seamless access to all your tickets, making your experience easier and more enjoyable than ever.

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